Plaza Units, Clinics and Office Washrooms

Fixtures we see in offices and stores

• Commercial toilets with flushometer valves
• Wall-hung and floor-mount urinals
• Sensor faucets and mixing valves in washroom cores
• Staff kitchen sinks and dishwasher connections
• Small tank heaters and mop sinks in back rooms

Common problems

• Flushometers that keep hissing long after the handle drops
• Urinal lines choked with scale and uric crystals
• Low flow at a sensor faucet from a clogged screen
• A shared plaza drain that backs up into the end unit
• Leaks under a vanity soaking into the subfloor

On the job

1. We meet the person in charge and confirm which fixtures are affected
2. Water to the fixture or the washroom core is isolated
3. Diaphragms, cartridges or valves are replaced with matching parts
4. The drain is cabled if it is slow, and the line traced if it is shared
5. Every fixture in the room is flushed or run and checked

Keeping customers out of the problem

• Out-of-order signs and wet floor cones put up while we work
• Tools and parts kept to the washroom or back room
• Early or late visits for stores that cannot close

If several units in one plaza share a sanitary line, the owner or property manager may need to approve work on the common pipe. Tell us who manages the building when you call.

Ready when you are. One call, a real plumber, an arrival window.