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Burst pipe? Close the main shut-off, then call (365) 517-6415 · Sewage at the floor drain? Stop running water and phone us · No hot water? Check the pilot or breaker, then call · Phones answered 24 hours, 7 days · Brampton, Bramalea, Caledon & Georgetown ·

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From the library

What Not to Flush or Pour Down the Drain

Most of the blockages we cut out of Brampton drains are made of things that went down willingly. Knowing the list ends most of them.

  • Arrival window set on the first call.
  • You see the fault with your own eyes.
  • The cost is settled before tools come out.
  • Drop cloths down, floors left dry.
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Call now(365) 517-6415

Booking is by phone only. Tell us the fixture and the floor.

Old wall-hung utility sink with exposed supply lines
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Never in the toilet

  • Wipes of any kind, including those labelled flushable. They do not break down in the time it takes to reach the street sewer.
  • Paper towels, tissues and cotton pads, which are engineered not to fall apart in water.
  • Dental floss, which ties other debris together into ropes.
  • Cat litter, even "flushable" types; it sets like mortar in a slow pipe.
  • Medication; the Region and pharmacies run take-back programs.
  • Hair, bandages, cotton swabs and menstrual products.

Never in the kitchen sink

  • Fats, oils and grease, even washed down with hot water. They cool and harden further down the line.
  • Coffee grounds, which settle like sand in the trap.
  • Rice, pasta and bread, which swell.
  • Shells and stringy vegetable skins, disposal or not.

Where it goes instead

In Brampton, Peel Region's green bin program takes kitchen scraps, and a little fat wiped up with paper towel can go in with them. Larger quantities of cooking oil can be taken to a community recycling centre. Check the Region's current waste guide for the latest rules on each item.

Simple habit: keep a jar by the stove for cooled fat, and a small bin with a lid in each bathroom for wipes and floss. Most households never need another drain call.

Why it matters beyond your house

What clogs a house drain also causes problems at the municipal level: wipes and grease form masses that block sewers and pumping stations. When those back up, the water often comes into basements through floor drains. A clear habit at home helps the whole street.

If something already went down

Stop running water in that fixture. A plunger may still move a fresh clog. If it does not, or several drains are slow, read about kitchen drain cleaning or call us.

Tools worth keeping in the basement

  • Two plungers: a flanged one for bowls, a flat cup for basins
  • A hand snake around twenty-five feet long
  • Adjustable and basin wrenches
  • A bucket, rags and a flashlight
  • A tag on the main shut-off valve

Ready when you are. One call, a real plumber, an arrival window.

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